Accessibility Statement

Baltic iHub GmbH, as the operator of Vitalhotel Schulenberg, is committed to making its website and the digital services it offers accessible, in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG).

Scope

This statement applies to the website vitalhotel-schulenberg.de, including the online booking function and the online breakfast ordering function offered through it.

Target conformance level

We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2, conformance level AA, as well as the harmonised European standard EN 301 549. Our goal is full accessibility of these services.

Current status

The technical assessment of our website against WCAG 2.2 AA is currently still in progress. Any identified limitations will be added here and addressed on an ongoing basis.

Feedback and contact

If you encounter barriers using our website or online services, or if you need information in an accessible format, please contact us: Baltic iHub GmbH – Vitalhotel Schulenberg, Email: hallo@das-vitalhotel-schulenberg.de. We will endeavour to respond to your request promptly.

Enforcement and conciliation

If we are unable to resolve your concern to your satisfaction, you may contact the competent bodies:

Market surveillance:Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen – Anstalt öffentlichen Rechts (MLBF AöR), Carl-Miller-Str. 6, 39112 Magdeburg, Germany, Phone: +49 391 28 92 30 23, Email: kontakt@mlbf-barrierefrei.de, Web: https://mlbf-barrierefrei.de.

Conciliation body (Section 34 BFSG in conjunction with Section 16 BGG): Schlichtungsstelle nach dem Behindertengleichstellungsgesetz bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen, Postal address: Mauerstraße 53, 10117 Berlin, Germany, Phone: +49 30 18527-2805, Email: info@schlichtungsstelle-bgg.de, Web: www.schlichtungsstelle-bgg.de. The conciliation procedure is free of charge for consumers.